Do the needful

 

Email addressed to the In My Backpack HR Department.

Asks to “check the attached and do the needful” as the message.

So basic, and yet there’s all sorts of fun stuff here.

Before we dive in, I do have an acknowledgement to make. In My Backpack is, by and large, me. I’ve got some folks that occasionally help me out with assorted tidbits and projects, and I am incredibly grateful for their efforts and attention. That said, if you are reaching out to Backpackville’s HR Department, you are almost certainly looking to reach me, and this did indeed make it to my care. So, I guess, bravo. Job well done in that regard.

That out of the way, it’s signed by HR. No clue who or what—or where or anything else—HR may be. Could be human resources. Could even be human resources of some legitimate company. (It isn’t. But it could be.) Could be Harold. Harold Rochester. (It isn’t. But it could be.)

The same font size and style from the body of the email is in place after the sign off, rather than the methods we’ve come to expect of shrinking it by two or four or more sizes and then perhaps italicizing it. The message delivered makes quite an official presentation that the email was scanned by some Microsoft protection stuff and that it may contain confidential information and blah blah blah. (Of course, I don’t believe it was scanned by a puppy wearing glasses, never mind anything Microsoft developed. I never used the link—because of course I didn’t use the link—so I couldn’t tell you if a single word was worthy of confidential treatment.)

All of that brings us here: After the thought that gave some credit for successfully almost reaching the nonexistent Backpackville HR group, pure dumpster fire.

Doused in gallons of gasoline, set ablaze, dumpster fire.

Why on earth would I respond and “do the needful” for anything like this? Is there anyone, anywhere, at any time that would “do the needful” had a similar effort been sent to them? Did anyone “do the needful” in response yesterday? Or, the day before?

(And while we’re sharing some questions, what the heck is the needful? I suppose it’s trying to hit that comfortable and casual sweet spot that suggests I know what to do. Sign and return. Read and complete. Something basic. Here’s the stuff so get going. But it’s so stilted and awkward and wrong, it only serves as more evidence to be used in questioning it.)

Sure, I admit, we’ve wandered down the walkways of crazy email scams before. And, honestly, for us novices there isn’t really much new to report. Don’t click any links. Don’t respond. Was a request to “do the needful” really that new and worthy of an essay? The real needful is delete delete delete.

Over recent years though, we’ve moved into emails claiming our package was in danger. Messages saying that what we asked for is attached. Laid back calls to action with fewer details and head nods toward familiar landmarks. Simple and basic things, looking to generate a relaxed and unguarded response, it’s over before you even knew it began. Definite shifts from the requests for money from overseas.

But here’s the reality… the requests for payment in gift cards are there because they’ve worked. If, a year from now, an inbox with “do the needful” arrives, you might rightly assume it means that somewhere people are doing the needful. And, despite the stories we see and warnings we hear, finding out how many scammers and fraudsters are out there isn’t that easy to do.

Want data about train accidents or murders or convenience store robberies? We can do that. Looking to see attendance figures for movie premieres or theme parks? Sure.

Search for how often scammers get caught and you won’t find much. Instead, as if the search engine revised the question to some other concept, results come in for how to avoid current scams, or what to do if you think you’ve been a victim of a scam. There’s data about the number of reports filed, and estimates at how much money is lost. Nothing in plain or immediate sight that suggests whether or not thousands are caught each year, or how many are prosecuted, and even less about convictions.

These are dangerous waters. Now, more than even, think twice (and then doublecheck your thoughts and think again) before you do the needful.

 

If you have any comments or questions, please e-mail me at Bob@inmybackpack.com