Hard to believe…

 

…but the treats you love are not loved by everyone.

Commercial came on television the other day. During it, a brownie was shown that was supposed to be a massive temptation. While I do love a good brownie, I’m going to say this advertisement didn’t make the most solid of connections with me. Instead, it reminded me that we have some cookies in the freezer. End result: I didn’t head out to buy anything from the advertising brand, and, later when Karen goes looking there are two less cookies in the freezer.

I tend to wonder about things like this. Moments where a presentation is offering sweeping generalizations of cravings, and all of us are suppose to be appropriately tempted or swayed. But, then… well…

What would you look for in a new house? Two sinks in the ensuite bathroom of the main bedroom? A fenced in backyard for the dogs? Good amount of property? An additional room that can be converted to an office? Commute time to work?

The list of needs, wants and more that we could create borders on endless. But there is a simple truth: There is absolutely nothing that you can do to your house that can be guaranteed as attractive to every potential buyer. Not one thing. Not everyone likes a deck. Not everyone wants a massive bathroom counter that can be used by five people at the same time. Not everyone needs a good school system.

Decades ago, a fast-food restaurant chain was advertising a new sandwich. And it was in following up on criticism to it that I heard one of the greatest responses from a company to accusations they were messing things up.

The sandwich was beyond a statement of excess. It was a case study in excess—THE case study in excess—one by which all future examples of restaurant-based excess should be measured. When comments began circulating about it, someone released a statement that had a simple message: Our ads are designed for folks that want to come in to our restaurants and enjoy what we offer, they are for our regular customers and the people that might enjoy visiting our locations, but they are not created for people that have no intention of ever stopping in.

Wise lesson that. If you know who you are and who you associate with as a company, focus on that and not in investing time trying to sway those that will never use or support your business.

Back to that brownie.

An initial response could simply look toward these examples of buying a house and establishing your target audiences, then excuse my reaction. I didn’t want that brownie, but maybe someone else did. Simple enough. But is it?

When was the last time you looked over a menu and saw pictures that didn’t look all that appetizing? Doesn’t happen often. But once in a while, the images offered to us aren’t that good. They don’t have the perfect plating, captured with professionally set lighting, with every item positioned exactly where it needs to be (including the fries) on a flawlessly clean dish. Presenting something unappealing happens so rarely that when it does, it startles you.

That’s where our brownie disconnect takes place. It’s not that I have an issue with sinfully fudgy goodness. I don’t. In fact, I look for it whenever possible. Instead, it was partly that this brownie didn’t tempt me in any way, but mainly that I couldn’t see how it would tempt anyone. I was having difficulty believing that someone creating it thought the visuals offered in the commercial were a great idea to share. (Unless they were looking to hold off some type of legal scenario caused by promising indulgent treats and then putting one of these brownies on a tray to pass over to the customer. If that was the case, a recommendation from the lawyers to show the brownie because there were likely going to be problems if they promised delightful and then served them without having shown them, then I understand.)

This upcoming weekend a few kids are being dropped off to spend the night at our house. Family entertaining for family kind of arrangement. We’ve got movies planned, breakfast options lined up, and an assortment of games ready to go. Even thinking about doing some ice cream sundaes.

For the sundaes, we’ve got plans for three types of ice cream, two kinds of sauces, and several items for the do-it-yourself toppings bar. Because when you’re entertaining kids, especially under the age of 10, the do-it-yourself angle not only works wonderfully, it’s kind of mandatory. Apparently, they don’t worry much about sliced almonds and chocolate sprinkles served up with a few cherries. Gummy worms are one of the big things.

Gummy worms.

Who would believe that?

 

If you have any comments or questions, please e-mail me at Bob@inmybackpack.com